Why does mouse randomly stops working: Causes, Fixes

Any hardware that is connected to the computer is often not detected by the system or does not work properly. Not always even Windows 7, 8, 10, or 11 interacts with external devices without problems. However, if the mouse does not work, this causes the maximum amount of inconvenience, as it interferes with most operations on the computer. We will help you figure out the causes and ways to fix mouse randomly stops working.

mouse randomly stops working
mouse randomly stops working

Why does mouse randomly stops working?

There are several dozen reasons why the mouse and keyboard, or only one of the devices, does not work. These include:

  • lack of contacts in the connectors;
  • cable damage (in USB mice);
  • dead battery or inactive Bluetooth (wireless model);
  • driver problem;
  • conflict with other software installed in the system;
  • turn off the device in power saving mode (in laptops);
  • software malfunction;
  • incorrect mouse settings;
  • physical damage to the device.

These are the main reasons why the mouse does not work. It is with them that we will fight in the following sections.

How to fix the mouse randomly stops working problem?

We propose to go straight to the point, starting the instruction in the form of a sequence of actions, which should sooner or later lead to the restoration of the mouse. It should only be noted that it will be much more convenient to perform software correction methods if you connect another mouse. You can use the touchpad on a laptop.

  • Reconnect mouse. It is better to disconnect it, turn off the computer, and then reconnect it.
  • Run the troubleshooter. To do this, open the “Control Panel” and go to the “Devices and Printers” section. You should find a mouse among the list of devices (it will have the same name as the device model), right-click on it, and select “Troubleshoot”. The system will tell you what to do next.
  • Check contacts. While the mouse input is in the connector on the computer, you should shake it a little and move the mouse at the same time. Firstly, this way you can find out if there is a backlash, and secondly, whether the cursor starts to move or maybe Windows starts emitting a signal signaling either a connection or a disconnection of a new device. It is worth switching the input to another port on the computer, after seeing that it is clean.
  • Examine the wire. It must not have any damage. You should also move it in a potentially problematic place and see if there is a reaction.
  • Install original drivers. It is recommended to go to the manufacturer’s website and download them from there. There are the latest and most up-to-date versions of drivers.
  • Deactivate the option to turn off the mouse in power saving mode. By default, the system may disable USB devices when the battery level decreases. To disable it, you need to press Win + X, go to the “Device Manager” (button about). It remains to open the “Mice …” list, go to the “Power Management” section and turn off the “Allow the computer to turn off this device …” option. It is also worth checking the “USB devices” section in the manager.
  • Boot your computer in safe mode. This is the fastest way to check if a conflict with different software is causing your mouse problem. After loading a clean operating system, the connection can work. For the reliability of the experiment, it is better to disconnect all other devices from the computer. If the mouse works, you need to connect the devices one by one and turn on the software until the culprit is found.
  • Mechanical failure.

What to do if wireless mouse randomly stops working?

In case the wireless mouse does not work, there are several specific causes of the problem and how to fix them:

  • Check charge level. It can be displayed on a diode. Ideally, it is better to replace the batteries or charge the battery.
  • Turn on Bluetooth on the computer and start pairing mode (on some devices this must be done).
  • Install drivers. They can always be found on the manufacturer’s website.
  • Disable all other devices and programs. The method of trials is to identify in which software the problem is.
  • Device failure.

What can be done if the mouse is not working properly?

If the mouse buttons do not work, the cursor jumps around the screen, it works very slowly, freezes, etc., most likely the device itself is operational. Perhaps only partially, but in most cases it’s in the software.

Typical problems:

  • The mouse jumps on the screen – it is worth cleaning the sliding surface. It should be perfectly flat, but it is better to use a rug. This will eliminate sharp cursor jumps.
  • Additional buttons do not work. Most likely they need to be programmed through special software (supplied by the mouse manufacturer).
  • The cursor moves with friezes – the video driver is damaged or the computer is heavily loaded. If the CPU usage is around 100% in Task Manager, the cursor may freeze.
  • The right mouse button does not work.
  • The mouse moves too fast or too slowly on the desktop you can adjust the speed in the settings. In the Control Panel section called “Mouse,” there is a “Speed” slider. It can be moved up or down.
  • The mouse does not work in GTA. Specific to this game, it helps to run in compatibility mode with Windows 7 or Windows 98 / ME (whoever works), as well as closing the VisualTaskTips.exe process through the task manager. If the mouse does not work well in other games or programs, you should do a factory reset or reinstall it.

According to our experience, knowledge, and feedback from users, any of the above should help get devices back to normal. If the mouse still doesn’t work, it’s most likely the problem and it’s just time to buy a new one.

How do I know if my mouse sensor is broken?

If you have a mouse with a sensor, it’s important to know if it’s broken. If the sensor doesn’t work, your mouse won’t move around the screen accurately. To check if your sensor is broken, first try moving the mouse around without clicking anything. If the cursor moves smoothly across the screen, then your sensor is probably working fine. If the cursor jumps around or doesn’t move at all, your sensor may be broken and should be replaced.


In conclusion, it is important to troubleshoot a mouse randomly stops working. A few simple steps can help determine if the mouse is the problem or if there is an issue with the computer. If the mouse is not the problem, there are a few things that can be done to fix it. Sometimes, a new mouse is the best solution.