If your AirPods Keep Cutting Out during a call or while listening to music, I will tell you what to do to solve this problem. My instructions contain the latest recommendations and lifehacks from both the official Apple community and fans who share their experiences.
Do your Airpods Keep Cutting Out from iPhone during phone calls or while streaming music? Don’t worry, this is an issue with AirPods since their 2016 release.
User Comments on the Apple support forums suggest that AirPod connection issues are fairly common. But these problems can be fixed and I will tell you how to do it.
If you’re not happy with AirPods’ auto-switching feature, here’s how to turn it off.
On the other hand, if your AirPods keep connecting to another device, read: How to stop AirPods keep cutting out from iPhones and iPads.
Why Do My Airpods Keep Cutting Out?
You will be surprised, but there are many reasons Why Do My Airpods Keep Cutting Out from the iPhone. This might be the problem:
- with equipment
- with signal quality
- issue with specific iOS version
The AirPod disconnect issue was initially seen in 2016 and 2017 with iOS 10.1, then reappeared in 2018 after updating to iOS 11.2.6. Then the problem recurred with iOS version 12.1 and even now topics about problems with headphones are being created on the Apple support forums
Disconnection problems are usually associated with phone calls when your caller complains that they can’t hear you well or not hear you at all. You may also find that your AirPods have turned off during a call. For me, the most critical thing is turning off the AirPod when playing music.
The problem, Apple engineers say, could be related to the sensors inside AirPods, which determine whether they are in your ears or with microphones. Rarely, but sometimes the problem can be related to Bluetooth interference.
Whatever the reason, I will write all the sound fixes that will solve the problem of turning off the AirPod.
12 Ways To Fix AirPods Keep Cutting Out
So that your AirPods do not lose their Bluetooth connection, follow my instructions, I will share my experience with you.
We will go through all the problems that could happen in your situation: Headphones are broken, you accidentally turned off Bluetooth or selected the wrong audio output, a physical problem with one headphone, ear detection in AirPods does not work or just needs to be cleaned, and we will also check the sources of interference signal.
Step 1. Make sure the software is up to date
as of January 2023, you must have updated software for stable operation of the device.
- AirPods 3 requires iOS 15.1 or macOS 12
- AirPods Pro work with iOS 13.2 and macOS 10.15.1 or later
- Older AirPods 2 require iOS 12.2 or macOS 10.14
Step 2. Check battery level
The most common problem is to make sure that your AirPods are sufficiently charged. It often happens that they turn off due to the fact that the battery is low.
To check the AirPod charge status on your iPhone, follow these steps:
- After inserting your AirPods into the case, open the lid and bring the case close to your iPhone.
- A pop-up window on your iPhone will show the battery level.
- You can also check out the Battery Widget on your iPhone. Swipe the home page from left to right and scroll down.
- If you haven’t added the batteries widget to your iPhone, scroll down until you see “Edit”, click on it and add “Batteries”.
- This widget will also show you the battery status of other related Apple devices such as the Apple Watch.
By the way, next my article will be on how to increase the battery life of AirPods.
Step 3. Check Bluetooth on device
Make sure Bluetooth is turned on and activated on the iphone or device with which we will be using our AirPods.
- On your iPhone or iPad, open Settings and make sure Bluetooth is turned on.
- Or go to Settings > Bluetooth. You should see a green light indicating Bluetooth is on.
But even if Bluetooth was turned on, you need to turn it off and on again.
- Go to “Settings” then “Bluetooth” turn it off, wait at least 10-15 seconds to turn it on
- There will be a message that AirPods are not connected, but they will connect as soon as you select them as a sound source
Step 4. Check your audio device settings
You should also make sure you select your AirPods as your audio output device – this can happen automatically because the AirPods identify they are in your ears, but just in case it doesn’t, follow these steps.
- While playing music on your iPhone, tap the AirPlay icon that appears below the track (if it’s selected).
- Choose your AirPods from the options.
- If you’re on a phone call, make sure you have AirPods selected from the sound options that appear on the screen when you make a call.
You can also change the audio source during a call by clicking on the speaker icon.
Step 5. Restart AirPods
As an IT specialist, I can say that most problems are solved by a banal reboot, which I advise you, just reboot your AirPods.
To restart AirPods, follow these steps:
- Place the earbuds in the charging case and close the lid.
- Wait 30 seconds, then open the lid again.
- On the iphone, go to the Bluetooth settings, find the headphones in the list of devices. Next to the devices, you will see a small “i” symbol. Click on this icon and a new page will open.
- Click “unbind this device”.
- On the case, hold the lid open and press the “settings” button on the back for 15 seconds. The display should then flash yellow and then white.
Step 6. Factory Reset Airpods
Resetting the headphones to factory settings and reconnecting them to the phone in most cases solves all problems
- Place your AirPods in the case, close the lid, and wait about 15 seconds.
- Now open the cover, press and hold the setting button on the back of the case.
- Wait until the indicator flashes amber and then white.
- Your AirPods will now be reset (this works even if they are not your AirPods).
- To reconnect your AirPods, simply bring them close to your iPhone (make sure you have Bluetooth turned on).
Step 7. Clean your AirPods from dirt
This is a delicate procedure as you don’t want to scratch or mark the case or damage the components. (In more detail I will write tips on how to clean AirPods in a separate article)
Step 8. Use only one AirPod
This feature is very useful not only due to the fact that using only one earpiece to listen to music or talk, we can avoid problems Airpods Keep Cutting Out from the phone, but also in situations where you have lost one earphone in the subway or on the street, they continue to work calmly and receive calls simply by setting the work of the left or right ear in the settings.
To set up AirPods to work with only one earpiece, do the following:
- Open AirPods, go to Settings > Bluetooth on your iOS device and select AirPods.
- Touch “i” and select Microphone from the options.
- By default, this is set to automatic, with both AirPods providing a microphone. But you can change this value to “Always Left” or “Always Right”.
Step 9: Turn Off Automatic Ear Detection
Another feature you should try turning off to check if your AirPods are working is turning off “Auto Ear Detection” – this feature should automatically reroute audio to your AirPods as soon as it detects it’s in your ears.
To enable or disable this “Auto Ear Detection” feature:
- Open “Settings” then “Bluetooth”
- Tap i next to your AirPods
- In the window you will have a toggle for automatic ear detection.
Step 10. Break the clock pair
The issue could be related to pairing with both Apple Watch and AirPods, so you might want to try unpairing your watch and see if the issue persists.
If you have other Bluetooth gadgets, it’s worth tearing them apart too, just in case something causes a conflict.
Step 11: Turn off Wi-Fi on your iPhone
We don’t know why it matters, but some users have found that after turning off Wi-Fi on their iPhone, the sound-related crash stopped. This may be due to sources of Wi-Fi interference, which we will look at in the next step.
Step 12: Check for sources of Wi-Fi or Bluetooth interference
There are various devices that can cause interference, so it’s possible that one of them is responsible for your audio loss. Here are a few things you can try to avoid.
- Move closer to the Bluetooth device, such as an iPhone, if the problem occurs during a call.
- Stay away from microwave ovens, fluorescent lights, wireless video cameras (such as baby monitors) and cordless phones.
- Change the devices that can use it to the 5GHz band to free up the 2.5GHz band for Bluetooth.
FAQS about Why Do My Airpods Keep Cutting Out
Can AirPods be fixed?
Apple’s AirPods are not without their faults. Many users have reported that the earpieces don’t stay in their ears, they don’t charge as often as they need to, and some even say that they can be fixed. However, this doesn’t mean that Apple won’t help out those who have trouble with them. The company has a warranty program for AirPods and will replace the earpieces or refund the purchase price of the device if they are within the first year of ownership.
Why do my AirPods randomly cut out?
There are a few reasons why AirPods may randomly cut out. The first reason is that the earbuds may become disconnected from the iPhone. This can happen when you accidentally knock either one of the earbuds off of your head or when the battery inside the earbuds runs low. When this happens, it can be difficult for the earbuds to reconnect with the iPhone and they may eventually stop working altogether.
Why do my AirPods keep pausing?
One of the main reasons are Airpods’s battery is low: If the battery in your Earpiece is low, then your AirPods may pause because they can no longer access Siri or receive wireless signals. To check the battery status of your Earpiece, open the Settings app on your iPhone, tap “Privacy” and then tap “AirPods.
Are AirPods worth the price?
First of all, AirPods come with two batteries. The battery in each earbud lasts anywhere from five to seven hours. If you only use one earbud at a time, then the battery will last up to three hours. If you wear both earbuds at the same time, then the battery will last for about an hour and forty minutes.
Despite their short battery life, AirPods are still a great investment because they offer a seamless wireless experience with no cords or wires.
How long do AirPods last on 100%?
According to reviews, AirPods typically last for about five hours on a full charge. However, there have been reports of people who have lasted up to 12 hours with a full charge. And if you’re particularly active or listen to music frequently, then you may be able to get more out of them.
Overall, AirPods seem to last around six hours on average when using them for an hour or more per day. This means that if you’re only using them occasionally or for short periods of time, then they should still have enough juice left for your next outing.
In conclusion, there are a few things you can do to try to fix Why Do My Airpods Keep Cutting Out. We have discuss all the 12 easy ways to fix this problem.